Streamlining Call Management with IVR Systems
Interactive voice response (IVR) systems offer a crucial tool for efficiently handling high call vol...
EasySIM's key performance indicators (KPI) software development-driven decision-tree design assists in training and assessing your employees' performance in Realistic Work Situations. EasySIM, one of the best competency mapped branching simulation software presents these branched simulations as realistic workplace scenarios and enables learners to make decisions and face the consequence, allowing them to learn by doing only in a safe environment. This enables learners to learn, understand and take advantage of their mistakes, making the learning more efficient. It also makes the training more fun and engaging for the users by turning the most complicated training lessons into small branched scenarios. https://easysim.cloud/what-is-easysim/